Support
Help with the free UCP-readiness audit and the upcoming UCP Feed Shopify app.
Frequently asked questions
How does the audit work?
Paste any Shopify store URL into the audit tool. Your browser fetches the public /products.json endpoint, scores 8 categories (descriptions, image alt text, variant SKUs, pricing, inventory, SEO basics, Schema.org, catalog size), and renders a 0–100 score with letter grade and 3–5 specific fixes. Nothing is sent to our server.
Is it really free?
Yes. The audit is free forever and does not require a signup. The UCP Feed app has a free tier (up to 100 products, 1,000 AI lookups per month) and paid tiers for larger catalogs. You only pay if you upgrade.
Do you store my store data?
No product data, ever. The audit runs in your browser against the public /products.json endpoint. The only data we store is the email you submit to the waitlist, and you can delete it with one click. The UCP Feed app does not write your product data to durable storage — the Worker transforms the feed in memory and discards it after each request.
Will it slow my store down?
No. The audit reads your public catalog via the same /products.json endpoint that search engines and AI agents already use — Shopify serves it from the same CDN as the rest of your storefront. The UCP Feed app runs entirely on Cloudflare’s edge and does not call your store from a slow path.
When is the paid tier launching?
We’re in private beta and target a public Shopify App Store launch in Q3 2026. Join the waitlist to get the launch email and an extended free trial.
Status
Service status is published at status.ucp-audit.example.com (placeholder; final URL will be linked from the in-app banner once the paid app is live).
Report a bug or abuse
If you’ve found a bug, a scoring mistake, or have evidence of abuse (e.g. someone scraping feeds they shouldn’t), email support@ucp-feed.example.com with the URL and a short description. We triage reports within one business day.